About Zonos
Zonos provides technology to simplify the complexities of international commerce, making it scalable and accessible to everyone. We create products that allow businesses to take full control of their cross-border trade experience. Our SaaS solutions alleviate the headaches of cross-border trade with APIs and software that provide businesses with the tools and data they need to scale globally, including the only true landed cost solution on the market.
Cross-border selling can be daunting, but Zonos makes it easy. Zonos is a technology solution that automates and simplifies the complexities of cross-border selling, all while you maintain complete control of your business, data, and packages. Zonos has over ten years of experience in cross-border technology and helps retailers grow their business globally without the usual pitfalls. Prioritizing the international customer experience is essential to success in the global market. Using Zonos helps drive repeat customers and increase orders by providing transparency and a good customer experience.
- Reduce rejected packages - Zonos calculates, collects, and remits all of the duties, taxes, and fees associated with international orders. Improve the shopping experience for your international customers by allowing them to pay these costs upfront, giving them landed cost transparency and faster customs clearance, and reducing the risk of rejected packages.
- Cross-border compliance - Simplify cross-border selling for your business with automated cross-border tax compliance, including in-country tax registration, threshold monitoring, and accurate calculation, collection, reconciliation, and remittance.
- Automated HS classification - Stay compliant with accurate product classification codes. Zonos Classify can quickly and easily harmonize your products. Classify your entire catalog at once or look up HS codes using product descriptions or images.
Zonos has doubled in size every year since its inception to become the leader in cross-border technology, helping thousands of businesses better serve their international partners and customers. Our team of industry and software experts is expanding rapidly, both locally and globally.
Use cases
- Zonos and Apotheke
Apotheke, a luxury US fragrance firm, faced barriers in expanding internationally due to compliance fears and HS code classification issues. Their turning point came when a Grammy-winning celebrity sought a global partnership. With Zonos, they quickly expanded to 20+ countries, automated duties, taxes, and fees calculation, and ensured compliance, opening new global markets efficiently.
- Zonos and Rockler
Rockler, a woodworking company, saw global demand surge during Covid-19 lockdowns. Faced with new cross-border laws and compliance challenges, they struggled to meet international demand. Integrating Zonos removed these barriers, ensuring compliance with tax regulations and pre-collecting accurate landed costs, streamlining their global sales and satisfying international customers.
- Zonos and Galco
Facing challenges with manual duty and tax quotes for international orders, a B2B distributor struggled to scale globally. Disappointed by the performance of a GELP solution, they turned to Zonos. Zonos' automation enabled them to efficiently handle international transactions, significantly boosting their global expansion efforts and streamlining operations.
- Zonos and VRG GRL
Australia-based fashion company, VRG GRL, had issues with rejected parcels and customer complaints which were a strain on customer service. So when the UK announced its new VAT law, VRG GRL knew they had to find help. Zonos helped them become compliant with a future proof solution for non-resident country taxation and minimized their customer service issues.
- Zonos and Vilebrequin
Vilebrequin, a luxury swimwear brand, faced checkout complexities and couldn't calculate duties and taxes, especially post-Brexit, leading to customer dissatisfaction. Zonos streamlined their process by offering precise landed cost calculations at checkout, easing cross-border sales, shortening shipping times, and enhancing transparency. This significantly improved customer satisfaction and confidence in markets affected by Brexit.